Investigating The Issue is about looking into a situation; considering its’ history, and today. The purpose is to get an overview of what is going on – thinking about how a system is organised, managed and sustained; with a view to improve it.

OBSERVE -

• How the system currently functions.
• What makes the system work.
• The business services that surround the system, and products offered.
• Technology behind the product, and the various parts that it is made out of.
• Who created the product, and their target market/s.

• Characteristics of technological outcomes
• Technological products
• Planning for practice
• Brief development
• Outcome development and evaluation